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Customer Loyalty…Do You Care?

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outsideinview.comI have seldom ranted about service I have received, but I feel compelled to point this one out. And, better yet, it’s relevant to the topic of product management/marketing. (more…)

Are You “Really” Market-focused?

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We all have heard the buzzword for years, “market-focused,” but what does it really mean? (more…)

The New Product Differentiation

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outsideinview.com

Remember the book by Jack TroutDifferentiate or Die”? It’s a business classic that many people, including me recommend often. So, stop and pause – did you read the book and put it on the shelf; or, did you actually change?

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The Sandbox

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Here’s the scenario:

I am the general manager of a sandbox. In this role I get to decide who can come in and who I don’t want. It is new, but my playmates were actively seeking such a sandbox and it quickly becomes a place filled with people who want to come and play.

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9.11

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Today is not a day for discourse, or to spurn opinions.

Today is a day for learning and reflection.

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