It’s a fact of life. Product management and development will fight. They have different goals, and different methods of working. Sales and marketing will fight. Sales is focused on a one-to-one relationship while marketing is concerned with the one-to-many.
I love leaving the office. Seriously, no sarcasm implied here. I really love doing the market and customer visits. (You do both, right?) It’s not just the interesting information you find out about how your product is being used – sometimes in ways you never thought of; or, how the customer is influenced in their buying decision – sometimes in ways you never thought of here too. But, it’s about the people.
Transitions can be hard. There was a recent discussion on Twitter (in the #prodmgmt group) about how long it took to take on a new role and get up to speed. The prevailing thought was that it takes 90 days to join a team and be effective.
