So, if you’ve been reading these posts you know that I am a product manager. The only thing is that I manage services as a product, not a tangible pick it up, turn it around, touch it product. And, I’m not talking about services like training, where the content stays the same (or is updated,) but services…consulting. You now, when the product is the knowledge contained in a person.
I took the role a year ago because I wanted to tackle the challenge of defining a product lifecycle management process for service product management. This is my ultimate goal. It is what drive me.
Recently I’ve come to realize that after a year on the job, looking in from the outside – maybe I’m trying to reinvent a wheel when the wheel doesn’t need to be reinvented. Hmmm…
Need to ponder this one some more.
